Shipping Policy

Last Updated

This Shipping Policy explains the general processing, shipping, tracking, and delivery practices for orders placed with Verity Research.

Order Processing

Orders are typically processed within [1–2 business days] after payment and any required order verification have been completed.

Orders placed on weekends or holidays will generally begin processing on the next business day.

Processing times may be longer during holidays, periods of high order volume, severe weather, carrier disruptions, or other circumstances outside our reasonable control.

Processing time is separate from carrier transit time.

Shipping Destinations

Verity Research currently ships to eligible addresses within the United States.

We reserve the right to restrict shipping to certain locations or decline an order when shipping or sale would conflict with applicable laws, regulations, carrier restrictions, payment-provider requirements, or our internal policies.

Shipping Methods & Rates

Available shipping methods and applicable shipping charges are displayed during checkout.

Delivery estimates provided at checkout are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Order Tracking

When tracking is available, customers will receive tracking information after the order has been prepared for shipment.

Tracking information may take additional time to become active after a shipping label is created.

Delivery Times

Transit times vary depending on the destination, shipping method, carrier, weather conditions, holidays, and other circumstances.

Once a shipment has been transferred to the carrier, delivery schedules may be affected by circumstances outside Verity Research’s direct control.

Shipping Delays

While we work to process orders promptly, Verity Research cannot guarantee carrier transit times.

Severe weather, natural disasters, transportation disruptions, holidays, incorrect addresses, carrier delays, and other circumstances may affect delivery.

If your shipment appears significantly delayed, please contact the carrier using your tracking information. You may also contact our support team for assistance reviewing the shipment.

Incorrect or Incomplete Addresses

Customers are responsible for reviewing their shipping information before submitting an order.

Please contact us immediately if you notice an address error. We will attempt to update the address if the order has not entered fulfillment, but changes cannot be guaranteed.

Verity Research is not responsible for delivery delays or failed deliveries resulting from inaccurate or incomplete shipping information supplied by the customer.

Returned-to-Sender Packages

If a package is returned to us because of an incorrect address, unsuccessful delivery, refusal, or other delivery issue, please contact us.

Additional shipping charges may apply if the package is eligible to be resent.

Lost, Stolen, or Missing Packages

If tracking indicates delivery but the package cannot be located, customers should first check the delivery area and contact the carrier.

Please contact Verity Research if additional assistance is needed.

Lost, stolen, or misdelivered shipment claims are reviewed individually based on tracking information, carrier findings, and the circumstances of the shipment.

Damaged Shipments

If your package arrives damaged, please retain the product, shipping container, packaging materials, and shipping label.

Please refer to our Return & Refund Policy for additional information regarding damaged or incorrect orders.

Research Use Only

All Verity Research products are sold exclusively for laboratory research and analytical purposes and are not intended for human or veterinary use, consumption, or administration.

Questions About Shipping?

For assistance with an existing shipment, please contact us through our Contact page and include your order number and tracking information when available.